Support
Need a hand with the Sweet As app? The fastest way to reach us is email — we read every message and reply within one business day.
info@sweetasapp.com.auWhen emailing, please include the email address tied to your Sweet As account, your device (iPhone / Android model), and a short description of what's not working. Screenshots help.
Common questions
I can't sign in
If you signed up with Apple or Google, use the same option on the sign-in screen — switching between them creates a separate account. If you signed up with email and forgot your password, tap Forgot password on the sign-in screen.
How do I claim my venue?
Search for your venue inside the app, open its profile, and tap Claim this venue. We'll verify ownership and you'll get an email once you're approved. If your venue isn't listed yet, email us at info@sweetasapp.com.au and we'll add it.
How do I delete my account?
In the app: Settings → Account → Delete account. More detail on what's removed is on the data deletion page.
I want to report inappropriate content
Tap the ⋯ menu on any post, review, or profile and choose Report. We review reports within 24 hours and remove anything that breaches our community guidelines. For urgent issues, email info@sweetasapp.com.au.